Frequently Asked Questions
Do you test on animals?
No, our products are not tested on animals, nor are the ingredients used in our products tested on animals. Our products will never contain any animal derivatives and are 100% vegan. We do not sell any cosmetics in China due to their animal testing laws.
Are your products gluten-free?
Yes, all of our products are gluten-free.
How long do Half Caked products last after being opened?
The majority of our shelf life is 12 months. We recommend discarding your Totally Tubular mascara and Get-Fluffed Brow Gel after 6 months of opening.
Where are your products made?
Our products are created in Florida and we manufacture with international GMP and socially-compliant suppliers. For each specific country of origin, please check the back of your product box.
What's your stance on fair trade/labor?
We have an extremely close business relationship with our manufacturers and their team. We create all of our products along side of each lab and ensure that there is fair labor through the entire process, from the consulting to the assembly line. There will never be any child working to create any of our products.
How do I apply to become a Half Caked influencer?
We’re always looking for new, fresh and passionate beauty enthusiasts who share the love of Half Caked products as much as we do. Please send us an email at email@example.com. Please note, our team will only respond to inquiries that are a fit.
What is Klarna?
Klarna is a global payment solutions provider that works with retailers to provide customers the smoothest online shopping experience. Klarna is in over 205,000 online stores and has more than 85 million users globally. We are offering Klarna as a payment option for orders placed in the following countries (please note that Klarna's 'Pay Later' options may vary by country): United States of America, Denmark, Germany, Italy, Netherlands, Spain, Sweden & the United Kingdom. Learn more.
Do you offer gift cards?
We offer gift cards for use on halfcaked.com in the amounts of $10, $25, $50, $75, and $100.
These are only purchasable in the US, though can be redeemed Globally on halfcaked.com.
Please see our Digital Gift Card page for more info.
Can I modify or cancel my order?
Orders submitted on halfcaked.com process and ship very quickly. We will do our best to modify an existing order if you contact customer care here, but we offer no guarantee that your order will be canceled or modified. We're sorry for any inconvenience this may cause.
What payment methods do you accept?
Half Caked accepts Visa, MasterCard, American Express, JCB, Discover, Diners Club, Paypal, Klarna and many forms of international payment processing depending on your country.
We also offer express payment options like Apple Pay, Google Pay, Shop, and PayPal Express to help you checkout faster.
My order arrived with incorrect or missing items.
We’d love to make this right! Please contact us at firstname.lastname@example.org so we can assist you.