How much is shipping?
Domestic: Flat fee of $4.95. Free for orders $30+
Canada: $9.95. Price increases for heavier shipments.
International: $13.95. Price increases for heavier shipments.
Please note: orders placed outside of the United States may be subject to import taxes and/or customs duties by your country's customs department upon arrival.
How will my order be shipped?
Orders ship through the United States Postal Service (USPS).
Do you ship to my country?
We ship to *almost* every country internationally. Please check with us to confirm: firstname.lastname@example.org.
Do you ship to APO/FPO addresses?
We are proud to ship our products to most APO/FPO military addresses. Please note that international APO/FPO addresses may require additional delivery time.
Where are you shipping from?
We currently ship from Sarasota, FL. At this time, we do not have a location for pick-up. If you are a FL resident, you will have to pay state tax.
How do I change or cancel my order?
You may cancel your order prior to shipment by emailing email@example.com
What are your processing times?
All orders will be processed (meaning you get your tracking #) and shipped within 1-2 business days. Please allow for extra time to process during a large sale. Shipments may experience delays due to COVID-19.
My order says it was delivered, but I never received it!
If your order hasn’t reached you and it has been more than two (2) business day since tracking information indicates it was delivered, please email us at firstname.lastname@example.org for further assistance.
Can I return my item?
In the event that you are unhappy with your purchase, we back our products 100% and can work with you on a resolution. Please email email@example.com with your order number and issue.